COVID 19 Update 2 (08/06/2020)

Dear Patients,  

We are opening on Monday 22nd June 2020 

Throughout the pandemic, we have been clear that our first priority is the wellbeing of our patients and colleagues, and this continues to be the case. We have been working very hard to put in place all the necessary processes and personal protective equipment to ensure your safety and that of our staff.

Patient priority

As with many other services, when we open on the 22nd it will not be business as usual. Because of social distancing rules we will be operating at a reduced capacity. We will focus on Emergency patients and those that require urgent care as a priority. If you are in need of urgent dental care, you should continue to contact us by phone or email and one of our dentists will call you back to go through your symptoms and if appropriate arrange a face to face consultation for you.

During the lockdown period we have cancelled around 3000 appointments and so we have a significant backlog to get through. We really appreciate your patience and support while we get through this period.

Visiting the practice

Because of social distancing rules, the process for visiting the practice will be a little different and our dentists and nurses will be in enhanced PPE (so they will look a bit different). Our admin and payment processes will also be different. We will be releasing a number of videos over the next two weeks to tell you how things have changed and what steps we have taken to protect you and our staff. So please keep an eye on our social media.

It only remains for us to thank you, our patients for bearing with us during this difficult period and to those of you who have been sending us messages of support, it is really appreciated and a big moral boost.

We have missed our lovely patients and we can’t wait to welcome you again to our practice.

Kind regards

Iosis Dental Clinic Team