Comments & complaints
We hope that you are entirely satisfied with your dental care and experience and would be happy to recommend our services to others. If not, please let us know about it so that we can rectify the problem and improve our service.
Complaints procedure
We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that sometimes things can go wrong, with the result that a patient feels they have a genuine cause for complaint. If this is so, we would like the matter to be settled as quickly and as amicably as possible.
If you are not satisfied with the practice in any way, please contact the Practice Manager, in writing, giving details of your complaint. We will do our best to answer your complaint as soon as possible.
You can deliver your letter by post, email or in person. Complaints about our Winchester practice or our Mobile Dental Unit should be sent to Winchester - the contact information can be found here. Our Godalming practice contact details can be found here.